![]() After a couple of minutes a huge line starts to form. We waited in line for 10 minutes because two ladies were having trouble with their credit card and we were right behind them. Cannot believe Barbara would let it get that bad. Especially the woman with rhe short bushy hair, who during our travel league stepped ONTO the lane in the oil to clear a deadwood, instead of going down past the oil. ![]() Definitely going to check who is working, cause this has happened a couple times and its even worse when we have leagues or tournaments there. Bowled only 2 games and it was $9.19 with tax on a Thursday night! This wouldnt bother me, but topping it off with the rude guy behind the counter who when we needed a ball return, it was like it needed an act of confess to get him off his ass. ![]() For a serious bowler, its way too expensive for game. Customer Service from the telephone (information Wise) to the Bowling Alley was totally UNPROFESSIONAL! I will not patronize this facility again. He politely explained the policy and apologized for my inconvenience. I appreciate Brandon, who is the supervisor of the Arcade side. I asked to speak to someone else after he informed me that he was the manager. When I presented the offer that I had called ahead to make sure of the availability, he rudely told me that they dont accept the offer. Then he rang me up for a game for which I did not ask. The worker (Horace) did not acknowledge me. The customer service was TERRIBLE! I just left after standing in line for about 5 minutes. I never write reviews but this is therapy for me because I really wanted to snatch the kid up at the counter and bend him over my knee and whoop his ass. ![]() I will never go back and spend money there. Dont waste your time or money in this place. I kept my cool and we left on the note that Ill never spend another dime in that place. (It only took us 45 minutes to play the first game) so since he basically told me NO you dont have enough time. After our first game it was 12:05 when I approached the young smart ass kid with dirty blonde hair working the counter and asked to bowl one more game. Spent $100 in bar and $20 in food, then of course bowled a game and shoe rental for us tallied up to only roughly $180. I stayed positive.got there at 10:15pm on Saturday night. It started it nice, although the kid at the counter told me my $10 coupon had to be printed out to accept it. ![]()
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